Customer portal developing
A Client area is a way to provide your customers, partners or employees with a flexible and personalized service.
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What kind of companies need to develop a Customer portal?
- e-commerce projects (online store, marketplace);
- companies that provide services;
- B2B sector and companies with a well-developed dealer network;
- customer area for the company's employees.
Customer portal is an option that is equally useful and valuable for both the end client (the user of the site or service), and for the owner of the company.
A well-designed Customed portal is a tool for increasing the engagement of the audience that works with you, as well as a way to collect valuable information for business development.
Customer area development
Advantages
4+ years developing custom software for specific industries
We work with such industries as: communication and telecommunications, transport services, health and recreation, chain retail.
We have experience in developing complex custom software from scratch
We have experience in developing CRM and ERP systems, billing systems, complex integrations and automation. And we understand well which solutions help business to grow
We guarantee that the developed software will solve the problems of your business
We study business processes and develop technical specifications before proceeding to product design. Therefore, you will understand in advance what product you will get at the output.
We develop a convenient product for both the owner and end users
We believe that the quality of the product is measured by the simplicity of its operation for all groups of end users.
We develop software solutions that will satisfy your needs for years to come
We design the product architecture taking into account short-, medium- and long-term business goals.
We provide after-sales support and train the team to work with the software
Upon completion of the development stage, we allocate time for thorough training of the team, as well as technical support on technical issues.
Our Process
Business analysis and drawing up a software development plan
Analysis of the current situation and business processes of the company. Analysis of the company's current IT infrastructure. Analysis of competitors.
Developing terms of reference (TOR)
A detailed description of the architecture of the project, the structure and functionality of the future product, a detailed description of future integrations, etc. The result of TOR development phase is a 100% understanding of what kind of product we wi
Prototypes and architecture development
We create prototypes of landing pages, visualize user path from A to Z. During the prototyping phase we think through all possible scenarios and visualize the product architecture.
Design development according to agreed prototypes
The designer develops adaptive layouts with UI/UX trends in mind. The finished product will be convenient for both the owner and the team.
Software development
Front-end and back-end development. Drawing up technical documentation for further work with the project in the future.
Software product testing
Testing of the correctness of the functionality and active elements. Working out successful and error scenarios of functionality to eliminate possible errors.
Training your team to work with the new software
Recording video tutorials, which will remain in your knowledge base, as well as online training for your team.
Launch of the new software
Launch of the new software and product support On call for any questions within our TOR for 1 month after the launch.
