Custom CRM system development
Custom CRM development for your business on the most advanced PHP Laravel framework
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A CRM system is software that no mature business can do without.
By qualitatively implementing CRM in the company's work, the business improves analytics of sales and marketing, increases the flexibility of working with clients, optimizes business processes and minimizes the impact of human factor on the results.
Ready-made CRM solutions, represented in large quantities on the market, not always meet the objectives of a particular business and require considerable revision, which increases the cost of using this software.
Custom CRM development, in turn, involves the creation of a CRM-system from scratch, adapted specifically to your business processes, and this investment is more profitable and viable for the company in the long term.
Advantages
4+ years developing custom software for specific industries
We work with such industries as: communication and telecommunications, transport services, health and recreation, chain retail.
We have experience in developing complex custom software from scratch
We have experience in developing CRM and ERP systems, billing systems, complex integrations and automation. And we understand well which solutions help business to grow
We guarantee that the developed software will solve the problems of your business
We study business processes and develop technical specifications before proceeding to product design. Therefore, you will understand in advance what product you will get at the output.
We develop a convenient product for both the owner and end users
We believe that the quality of the product is measured by the simplicity of its operation for all groups of end users.
We develop software solutions that will satisfy your needs for years to come
We design the product architecture taking into account short-, medium- and long-term business goals.
We provide after-sales support and train the team to work with the software
Upon completion of the development stage, we allocate time for thorough training of the team, as well as technical support on technical issues.
Our Process
Business analysis and drawing up a software development plan
Analysis of the current situation and business processes of the company. Analysis of the company's current IT infrastructure. Analysis of competitors.
Developing terms of reference (TOR) for CRM
A detailed description of the architecture of the CRM, the structure and functionality of the future product, a detailed description of future integrations, etc. The result of TOR development phase is a 100% understanding of what kind of product we wi
Prototypes and architecture development
We create prototypes of CRM, visualize user path from A to Z. During the prototyping phase we think through all possible scenarios and visualize the product architecture.
CRM system design according to prototypes
The designer develops adaptive layouts with UI/UX trends in mind. The new CRM will be convenient for both the owner and the team.
CRM development process
Front-end and back-end development. Integrations with internal and external services.
CRM testing
Testing of the correctness of the CRM functionality. Working out successful and error scenarios of functionality to eliminate possible errors.
Training your team to work with the new CRM system
Recording video tutorials, which will remain in your knowledge base, as well as online training for your team.
Launch of the new CRM for your business
Launch of the new CRM and product support on call for any questions within our TOR for 1 month after the launch, and more if you need
